Before you travel

Website & Booking Terms

Effective August 4, 2026

These terms govern your use of this website. Individual experiences have trip-specific agreements presented through TravelJoy. If a trip agreement conflicts with these general website terms, the trip agreement controls for that reservation.

Reservations and payments

A seat is not reserved until the required booking information, agreement, and payment have been completed through the designated booking page. Prices, deposits, payment schedules, inclusions, age restrictions, and capacity vary by experience.

Cancellations and changes

Payments are subject to the cancellation and refund terms shown before purchase. Itineraries, vendors, timing, pickup details, and activities may change when reasonably necessary because of weather, safety, supplier operations, or circumstances beyond our control.

Traveler responsibilities

Guests are responsible for arriving on time, following host and motorcoach rules, carrying required identification, disclosing accessibility needs early, and behaving safely and respectfully. A missed departure does not create an automatic refund.

Transportation and third parties

Motorcoach companies, attractions, restaurants, booking platforms, and other suppliers are independent providers. Their own terms and operational rules may apply. Seat's Taken coordinates the experience but does not control every act or omission of an independent provider.

Accessibility

We want guests to have a welcoming experience. Contact us before booking when possible to discuss mobility, dietary, sensory, or other accommodation needs. We will communicate with suppliers and explain what can reasonably be provided.

Website content

Site text, branding, photographs, graphics, and original materials may not be copied or used commercially without permission. Information may be updated to correct errors or reflect current trip details.

Travel protection

Travel protection is not included unless a specific trip page states otherwise. Guests are encouraged to consider purchasing coverage separately for unexpected illness, emergencies, or other covered circumstances.

Contact

Questions may be sent to seatstakentravel@gmail.com or 919-533-7411.